Blog Posts

Zappos Culture on Sale

No Comments

It is always helpful to follow the examples of great companies, and nowhere is that more true than in the case of Zappos, the online shoe retailer. If you haven’t been following the success of this company then you are missing one of the finest examples of how to create relationships with customers at an emotional level.

The demand to get a firsthand look at how this company is run has been so high that Zappos now offers tours of its facilities 16 times each week in addition to holding two day seminars (at $4000 a crack). The company is even getting ready to relaunch Zappos Insights, where for $40 a month subscribers can pick up on insights on the Zappos culture.  Sounds like a great investment of your time.

BEST PRACTICE TIP — Check out the newly launched Zappos Insights site.

View Related Posts:

Leave a Comment




Engagient Multi-Media

Quick Clips on Employee Engagement.

Connect With Engagient

Sign up to receive our Employee Engagement Tips Sheet.

Recent posts




The following comments are for Engagient's Employee Engagement Seminar for Managers

We were trying to get the buy-in from our Management team, prior to rolling out a new Performance Review Process and move the management style away from the industrial age style in an attempt to get our employees more engaged.  For the last 45 years we have been working under the old world style of management and old habits die hard.  The Engagient seminar on Employee Engagement was exactly what we were looking to install at Perfect Plastic Printing.

Don presented the information with a passion and energy that impacted every participant.  The information presented represented the results of research and science as opposed to just one more consultant’s opinion.  This made the buy-in so much easier.  The combination of instruction and small group exercises kept the class from getting tired and kept the information geared more toward our business as opposed to generalizing information.  Don was extremely knowledgeable on the subject and this was apparent when he answered participant questions.  He kept the conversations light and humorous, but had you believing that getting your employees more engaged is crucial to surviving in business today.  The feedback from the Management team on the seminar was all positive. Don was one of the best presenters that we have experienced at Perfect Plastic Printing.

--Carl Valenti
Director of Facilities
Perfect Plastic Printing
  • RSS
  • Twitter
  • Facebook
  • LinkedIn