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Success Needs A Partner

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The Harvard Business school  identified 1000 very successful financial analysts and then followed their progress for ten years as they moved from firm to firm.  Guess what happened to their level of success in the new environment – it  dropped,  in some cases significantly.

Why the slip in performance?  The study’s authors attribute the decline to the changed work environment.  To put a finer point on it, the success of the individual was dependent on the qualities of the organization.  The variables cited included:

•    The quality of communication (we have a blog category on this topic.  Lasting progress starts here)
•    Relationships at work (and we would say their relationship with work)
•    Available resources (software/hardware, bright colleagues, bench strength)
•    Brand reputation (at Engagient, we consider this a part of the employee’s relationship with work as well)

Anyone who has worked for different employers understands this.  How we are supported, the quality of our work relationships, how we feel when we go to work – all of these factors (and more) either contribute to or diminish our productivity and workplace well-being.

What we don’t often see, and this study provides, is a comprehensive (and in this case measurable) analysis of “success” where the only major variable for individual performance is a shift in the workplace.

We have seen this shift in employee performance with moves inside organizations.  Someone with glowing reviews moves to a new department/title/job function and all of a sudden their level of success declines.  We have seen this process in reverse as well.  Our brilliant partners over at Hiring Smart make reference to the need for ensuring that everyone is in the right seat on the bus.

BEST PRACTICE TIP — When you consider the effectiveness of your employees, have you done enough to make sure they are in the most supportive environment?  We know that success is in some part dependent on the workplace (culture, resources, etc). Could your staff be more successful (and engaged) with a few more resources?  Have you asked them recently?

Source: http://sloanreview.mit.edu/the-magazine/articles/2008/fall/50112/when-stars-migrate-do-they-still-perform-like-stars/

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The following comments are for Engagient's Employee Engagement Seminar for Managers

We needed to communicate the value of fully engaged employees to our managers and supervisors, and without a doubt, Engagient’s seminar on Employee Engagement clearly told the story. Our entire management staff now understands the value to our business in having a fully engaged workforce. Engagient made sure we had the necessary tools to move forward and we now believe this will help us differentiate ourselves against our competitors.

Don’s delivery is exceptionally engaging, straight forward, and in my experience one of the best facilitators/presenters I’ve worked with. Our junior and mid-level managers were engaged the entire day and they are definitely now on-board with our new initiative. He did an exceptional job in framing the issues, and he was able to link it closely with our company’s core values on this topic.

--Dave Maresca
VP, Administration & Business Development
Perfect Plastic Printing
 
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