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What Does Engagement Look Like?

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I met with a group of CEO’s in Philadelphia on Friday and I asked them what an engaged employee “looks like.” This was before I began my workshop on the issue so they brought their own “raw” impressions to the discussion.  Here’s what they said…

  • good attitude
  • they solve problems
  • proactive
  • take more care in their actions
  • energetic
  • more pride
  • team players
  • appreciate what the company does for them
  • more trusting
  • more flexible and open

At Engagient, we also have a few items to add to this list based on what we see with our clients and what the research tells us.  Engaged employees…

  • act like owners
  • are more adaptable to change
  • are less focused on salary
  • make better mentors (especially important when they work for new hires)
  • are more accountable

I am going to keep adding to both lists, so be sure to check back for new listings!

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Engagient has a unique ability to tap into the intellectual process in understanding why and how you fully engage employees.

What we learned now serves as the foundation of many meaningful discussions around fully engaging our employees in achieving our mission and vision. It has also given us a common language that everyone can relate to and use across our entire organization.

The Engagient team is the best.

--Clayton Fitzhugh, CEO
Catholic Health East
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