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What Does Engagement Look Like?

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I met with a group of CEO’s in Philadelphia on Friday and I asked them what an engaged employee “looks like.” This was before I began my workshop on the issue so they brought their own “raw” impressions to the discussion.  Here’s what they said…

  • good attitude
  • they solve problems
  • proactive
  • take more care in their actions
  • energetic
  • more pride
  • team players
  • appreciate what the company does for them
  • more trusting
  • more flexible and open

At Engagient, we also have a few items to add to this list based on what we see with our clients and what the research tells us.  Engaged employees…

  • act like owners
  • are more adaptable to change
  • are less focused on salary
  • make better mentors (especially important when they work for new hires)
  • are more accountable

I am going to keep adding to both lists, so be sure to check back for new listings!

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Engagient provided a safe environment for managers to openly share comments, issues and concerns related to the workplace culture and practices. Facilitation and careful probing by Engagient staff provided our managers with the view and challenges facing senior leadership and how managers may be helpful in the process, identifying opportunities to enhance their leadership skills.

The engagement exceeded all expectations.

--Mary LaRowe, President and CEO
St. James Mercy Health
 
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