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Ethics and integrity will always be present in business relationships — the issue is to what degree. Clearly we want more of these values demonstrated so this takes us to the need to discover the drivers.

I can offer one perspective through the lens of the research around employee engagement. Employees demonstrate more ethical behavior in response to what they see in the organization. The more integrity and ethical behavior they see, the more they model themselves. Employees have three views for this:

1) Looking In – How they are treated, how they feel
2) Looking Around – How others around them are treated
3) Looking Out – How the organization treats those outside the company (vendors, community, customers)

So if a CEO wants more integrity and ethical behavior within the organization, it makes sense to focus on these three “views” to see how the company behaves in the eyes of employees.

BEST PRACTICES TIP:  Social exchange theory posits that employees will “give back” to some measure a level and tone of effort that is commensurate to what they receive.

To see the entire LinkedIn blog conversation, click here.

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The following comments are for Engagient's Employee Engagement Seminar for Managers

We were trying to get the buy-in from our Management team, prior to rolling out a new Performance Review Process and move the management style away from the industrial age style in an attempt to get our employees more engaged.  For the last 45 years we have been working under the old world style of management and old habits die hard.  The Engagient seminar on Employee Engagement was exactly what we were looking to install at Perfect Plastic Printing.

Don presented the information with a passion and energy that impacted every participant.  The information presented represented the results of research and science as opposed to just one more consultant’s opinion.  This made the buy-in so much easier.  The combination of instruction and small group exercises kept the class from getting tired and kept the information geared more toward our business as opposed to generalizing information.  Don was extremely knowledgeable on the subject and this was apparent when he answered participant questions.  He kept the conversations light and humorous, but had you believing that getting your employees more engaged is crucial to surviving in business today.  The feedback from the Management team on the seminar was all positive. Don was one of the best presenters that we have experienced at Perfect Plastic Printing.

--Carl Valenti
Director of Facilities
Perfect Plastic Printing
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