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Ten Laws of Employee Engagement – Law #1

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EMPLOYEE ENGAGEMENT IS LINKED TO DISCRETIONARY EFFORT

Employees arrive at work every workday with discretionary effort that they can only
volunteer – no employer can squeeze or force it out of them. Getting that
discretionary effort from  them  has been  shown to deliver double-digit
increases in productivity and profitability, along with significant improvements
in other key business value indicators. The key secret to improving employee
engagement is understanding what triggers the release of discretionary effort.

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