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Ten Laws of Employee Engagement – Law #5

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INCREASING EMPLOYEE ENGAGEMENT DELIVERS THE HIGHEST ROI

Of all the things a company can do to increase key business success indices such as the customer experience, productivity, retention, profits and safety targets, none deliver the kind of returns, per dollar spent, that efforts to increase employee engagement do. Data reported by Gallup, the Conference Board and other highly regarded research organizations around the world demonstrate a truly remarkable increase in business value correlated with engagement. While there are hundreds of things a company or organization can do to improve the bottom line, none are as cost-effective as creating a high performance organizational culture that nurtures, encourages and supports employee engagement.

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After several years of administering an employee satisfaction survey, our company decided to partner with Engagient to measure employee engagement, which are two very different dynamics. Engagient’s processes are clear, direct, thorough and highly effective in gaining insight into how engaged our employees were, at every level.

The high degree of professionalism exhibited by Engagient’s consultants and their depth of knowledge and understanding of employee engagement is unsurpassed. As a result of our employee engagement survey, we have begun taking measures to re-engage our employees at every level of the organization.

--Claudia H. Snyder, Director of Human Resources
Thomco Insurance
 
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