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Ten Laws of Employee Engagement – Law #5

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INCREASING EMPLOYEE ENGAGEMENT DELIVERS THE HIGHEST ROI

Of all the things a company can do to increase key business success indices such as the customer experience, productivity, retention, profits and safety targets, none deliver the kind of returns, per dollar spent, that efforts to increase employee engagement do. Data reported by Gallup, the Conference Board and other highly regarded research organizations around the world demonstrate a truly remarkable increase in business value correlated with engagement. While there are hundreds of things a company or organization can do to improve the bottom line, none are as cost-effective as creating a high performance organizational culture that nurtures, encourages and supports employee engagement.

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Engagient provided a safe environment for managers to openly share comments, issues and concerns related to the workplace culture and practices. Facilitation and careful probing by Engagient staff provided our managers with the view and challenges facing senior leadership and how managers may be helpful in the process, identifying opportunities to enhance their leadership skills.

The engagement exceeded all expectations.

--Mary LaRowe, President and CEO
St. James Mercy Health
 
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