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Ten Laws of Employee Engagement – Law #6

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PEOPLE DRIVE THE NUMBERS

We all know that numbers drive the business, whether profits, shareholder return or other key performance indicators. But for most organizations it’s the people who drive the numbers. It might be in customer service, it might be in sales or shipping – the bottom line is that high performance cultures are completely dependent on engaged employees, and if there is even one department or workgroup underperforming, the entire organization suffers. You can Six Sigma all year long, but if the relationship environment is toxic, no process improvement will save your company from diminished performance.

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The following comments are for Engagient's Employee Engagement Seminar for Managers

We were trying to get the buy-in from our Management team, prior to rolling out a new Performance Review Process and move the management style away from the industrial age style in an attempt to get our employees more engaged.  For the last 45 years we have been working under the old world style of management and old habits die hard.  The Engagient seminar on Employee Engagement was exactly what we were looking to install at Perfect Plastic Printing.

Don presented the information with a passion and energy that impacted every participant.  The information presented represented the results of research and science as opposed to just one more consultant’s opinion.  This made the buy-in so much easier.  The combination of instruction and small group exercises kept the class from getting tired and kept the information geared more toward our business as opposed to generalizing information.  Don was extremely knowledgeable on the subject and this was apparent when he answered participant questions.  He kept the conversations light and humorous, but had you believing that getting your employees more engaged is crucial to surviving in business today.  The feedback from the Management team on the seminar was all positive. Don was one of the best presenters that we have experienced at Perfect Plastic Printing.

--Carl Valenti
Director of Facilities
Perfect Plastic Printing
 
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