We don’t really understand what controls behavior in the workplace, do we?

We may come from much different cultural and ethnic backgrounds, but what divides us at an emotional level is fairly insignificant. While it is common in the business literature to see key words like trust, respect, inspiration, and collaboration in relation to what drives employee engagement, it is the universal emotional needs in each of us, just below the cognitive surface of intellectual understanding, which drives virtually everything we do as human beings. Today, more than at any time in human history, we have clear, empirically validated insights into what shapes and drives our emotions. The implications for employee engagement are critical to establishing cultural and leadership norms that are necessary for high performance, high engagement organizations.

We don’t really understand what controls behavior in the workplace, do we?
 

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After several years of administering an employee satisfaction survey, our company decided to partner with Engagient to measure employee engagement, which are two very different dynamics. Engagient’s processes are clear, direct, thorough and highly effective in gaining insight into how engaged our employees were, at every level.

The high degree of professionalism exhibited by Engagient’s consultants and their depth of knowledge and understanding of employee engagement is unsurpassed. As a result of our employee engagement survey, we have begun taking measures to re-engage our employees at every level of the organization.

--Claudia H. Snyder, Director of Human Resources
Thomco Insurance
 
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