What do you mean when you say “people drive the numbers?”

We all know the numbers drive the business, whether its profits, shareholder return, or other key performance indicators. But for most organizations it’s the people who drive the numbers.  It might be in customer service, it might be in sales or shipping – the bottom line is that high performance cultures are completely dependent on engaged employees and if there is even one department or workgroup under-performing, the entire organization suffers. You can Six Sigma all year long, but if the relationship environment is toxic, no process improvement will save your company from diminished performance.

What do you mean when you say “people drive the numbers?”
 

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Engagient has gone above and beyond to help me solve the problems I face in leading my company in a challenging and constantly changing legal marketplace.

Brian Daly has become a valuable asset in assisting me in the problem solving and people management issues I face in my company. He has not been afraid to ask me the tough questions, to point out areas of need, and to assist me with the toughest issues I face.

--Scot Henderson, President and Co-Founder
Henderson Legal
 
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