What do you mean when you say “people drive the numbers?”

We all know the numbers drive the business, whether its profits, shareholder return, or other key performance indicators. But for most organizations it’s the people who drive the numbers.  It might be in customer service, it might be in sales or shipping – the bottom line is that high performance cultures are completely dependent on engaged employees and if there is even one department or workgroup under-performing, the entire organization suffers. You can Six Sigma all year long, but if the relationship environment is toxic, no process improvement will save your company from diminished performance.

What do you mean when you say “people drive the numbers?”
 

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We have used over a dozen top-notch speakers, and Don has received the highest feedback scores of any of them.

What people get out of Engagient is unique, timely, scientific, and pragmatic. It's not the same old motivational or touchy-feely content – it makes you sit up and say "Wow I need to DO these things!"

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